Case Study of Effectiveness Evaluation of Staff Training Courses in Refah Bank

• Main Authors: E. Yousefian, A. Chitsaz, B Karimpour
• Format: Article
• Language: English
• Published: D. G. Pylarinos 2017-08-01
• Series: Engineering, Technology & Applied Science Research
• Subjects: Kircpatrick model; Mebbliav; Training; staff
• Online Access: http://etasr.com/index.php/ETASR/article/download/1204/550

One of the newest and most well-known train patterns for evaluating the effectiveness of in-service staffs training is Kircpatrick model. In this paper, the effectiveness of staff training courses of Refah-bank is evaluated. A questionnaire consisted of five components which include: reaction, learning, of behavior, the results and the innovation in role of confounding factors is handed out. The survey results show that three factors (reactions, behavior and innovation) have a significant effect on the teachings effectiveness according to Kircpatrick model. And that two factors (learning and results of the courses) have not a significant effect.