Vouchers as a Result of Corona Virus and the Risks for Tour Operators and Consumers

• Main Authors: Zuzana Kvítková, Zdenka Petru
• Format: Article
• Language: deu
• Published: DOBA Business School Maribor 2021-06-01
• Series: Mednarodno Inovativno Poslovanje
• Subjects: cash flow; covid-19; czechrepublic; insurance; lex voucher; tourism; travel agencies
• Online Access: https://journal.doba.si/OJS/index.php/jimb/article/view/2021.13.1.65-71/233

The coronavirus is a phenomenon in the last months. The impact on the economy is devastating, especially on tourism. The national governments put into practice several supportive measures to avert the collapse. A specific tool was introduced for tour operators –the issue of vouchers instead of money refund. This paper aims to identify and analyse the risks of this measure offered by the Czech government. The identification is based on a combination of sources and methods. The methodologies used are open-question questionnaires and in-depth interviews. Preliminary results assume that the real risks associated with vouchers are the validity of insurance, the validity of vouchers and the future cash flow of tour operators.