Nudging to prevent the purchase of incompatible digital products online: An experimental study.
Ensuring safe and satisfactory online shopping activity, especially among vulnerable consumers such as elderly and less educated citizens, is part of a larger set of consumer policy objectives seeking to strengthen trust in the electronic marketplace. This article contributes to that goal by testing...
Main Authors: | Gabriele Esposito, Penélope Hernández, René van Bavel, José Vila |
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Format: | Article |
Language: | English |
Published: |
Public Library of Science (PLoS)
2017-01-01
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Series: | PLoS ONE |
Online Access: | http://europepmc.org/articles/PMC5345791?pdf=render |
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