Nudging to prevent the purchase of incompatible digital products online: An experimental study.

Ensuring safe and satisfactory online shopping activity, especially among vulnerable consumers such as elderly and less educated citizens, is part of a larger set of consumer policy objectives seeking to strengthen trust in the electronic marketplace. This article contributes to that goal by testing...

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Bibliographic Details
Main Authors: Gabriele Esposito, Penélope Hernández, René van Bavel, José Vila
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2017-01-01
Series:PLoS ONE
Online Access:http://europepmc.org/articles/PMC5345791?pdf=render