Scorecard and KPIs for monitoring software factories effectiveness in the financial sector

Financial corporations and especially banking institutions have important needs concerning to the development of software around their business core. The software, that traditionally had been developed in house by the IT departments, is now usually outsourced to IT firms. These firms work under the...

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Bibliographic Details
Main Authors: Vicente Montequín, César Pérez, Francisco Fernández, Joaquín Balsera
Format: Article
Language:English
Published: SciKA 2013-01-01
Series:International Journal of Information Systems and Project Management
Subjects:
Online Access: http://www.sciencesphere.org/ijispm/archive/ijispm-010302.pdf