Obstacles in the use of Tourist Information Systems: A Tourism Sector Workers’ perspective.

• Main Author: Mohammad Shabib Khasawneh
• Format: Article
• Language: English
• Published: AfricaJournals 2019-01-01
• Series: African Journal of Hospitality, Tourism and Leisure
• Subjects: Obstacles; Tourism Information Systems; Jordan; Geographic Information Systems
• Online Access: https://www.ajhtl.com/uploads/7/1/6/3/7163688/article_27_vol_8_1__2019.pdf

This study aimed at investigating the obstacles of using tourism Information Systems from the point of view of the workers in the Tourism Sector and its relation to some variables in the Northern Governorates in Jordan in the year (2015 / 2017). The descriptive analytical approach and a questionnaire were used to collect data after verifying its validity and stability. The sample of the study consisted of seventy employees from Jarash, Ajloun and Irbid in the tourism sector. The results showed that the obstacles were high on all aspects and, in addition they indicate that there were no statistically significant differences in the main variables of the study such as gender or educational qualification. Differences were found on the variable of experience, especially for the most experienced. The researchers make some recommendations such as the need to take into account the list of obstacles that have been included in the questionnaire and the need to find appropriate solutions to such issues.