Factores que determinan la satisfacción del socio con respecto al servicio en una Cooperativa de Resumen 36 │ Ahorro y Crédito de Manabí

The present investigation evaluates the level of satisfaction of the members of a Savings and Credit Cooperative in Manabí, about the different financial products and services offered, for which a survey was applied to the members of the same. The level of quality that the Cooperative has reached...

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Bibliographic Details
Main Authors: Loor-Moreira, Alexandra, Calderón-Salazar, Jorge, Aria-sArias, Ana Elena
Format: Article
Language:English
Published: Universidad Estatal de Milagro 2017-12-01
Series:Ciencia UNEMI
Subjects:
Online Access:http://ojs.unemi.edu.ec/index.php/cienciaunemi/article/view/618/487