Spinning Communication to Get People Excited About Technological Change
Many organizations struggle with technological change. Often, the challenges faced are due to fear of change from stakeholders within the institution. Users grow accustomed to certain user interfaces, to processes associated with a specific system, and they can be frustrated when they have to revisi...
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| Format: | Article |
| Language: | English |
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Code4Lib
2018-08-01
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| Series: | Code4Lib Journal |
| Online Access: | https://journal.code4lib.org/articles/13641 |
| Summary: | Many organizations struggle with technological change. Often, the challenges faced are due to fear of change from stakeholders within the institution. Users grow accustomed to certain user interfaces, to processes associated with a specific system, and they can be frustrated when they have to revisit how they interact with a system, especially one that they use on a daily basis. This article will discuss how to acknowledge the fears associated with technological change and will suggest communication tactics and strategies to ease transitions. Specific scenarios and examples from the author’s experiences will be included. |
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| ISSN: | 1940-5758 |