Improvement of appointment compliance in an underserved lupus clinic

Abstract Background To identify major obstacles to appointment compliance and quantify a measurable effect of a simple phone call intervention on the clinic show rate. Methods We retrospectively looked at the show rates from November 1st, 2013 to June 30th, 2014 at our Lupus clinic, which is located...

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Bibliographic Details
Main Authors: Anand Kumthekar, Beverly Johnson
Format: Article
Language:English
Published: BMC 2018-08-01
Series:BMC Health Services Research
Subjects:
Online Access:http://link.springer.com/article/10.1186/s12913-018-3429-7