“I can’t take it anymore!”: the production of narrative accounts in emergency phone calls to the police in Brazil (190)

<p>By means of the analysis of two hundred telephone emergency calls between callers and call takers at a police service (190), this study, taking a qualitative perspective of talk-in-interactionin institutional contexts (Drew; Heritage, 1992) and of Membership Categorization Analysis (MCA) (S...

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Bibliographic Details
Main Authors: Marcia de Oliveira Del Corona, Ana Cristina Ostermann
Format: Article
Language:Portuguese
Published: Universidade do Vale do Rio dos Sinos (UNISINOS) 2013-08-01
Series:Calidoscópio
Online Access:http://revistas.unisinos.br/index.php/calidoscopio/article/view/4116