PATIENT ASSESSMENT OF INTERPERSONAL QUALITY IN OUTPATIENT INSTALLATION CLINIC HOSPITAL EYE UNDAAN
The mission of Undaan Eye Hospital is to provide high quality and affordable eye health service. However, some problems which indicate customer’s dissatisfaction are still found, including the amount of customer complaints which hasn’t reached the target set by hospital which is zero complaint. Base...
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| Format: | Article |
| Language: | English |
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Universitas Airlangga
2020-08-01
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| Series: | The Indonesian Journal of Public Health |
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| Online Access: | https://e-journal.unair.ac.id/IJPH/article/view/8868 |