The Effect of Organizational Justice and Emotional Intelligence on Service Quality through Organizational Citizenship Behavior

The Effect of Organizational Justice and Emotional Intelligence on Service Quality through Organizational Citizenship Behavior

Quality public services have many choices in a competitive environment, therefore organizations need to pay attention to details in organizational dynamics such as Organizational Justice and Emotional Intelligence. This research method is a quantitative research using analytic observational design a...

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Bibliographic Details
Main Authors: Ilham Ashari, Rakhmat Rakhmat, Atta Irene Allorante, Badu Ahmad
Format: Article
Language:English
Published: International journal of multicultural and multireligious understanding 2020-03-01
Series:International Journal of Multicultural and Multireligious Understanding
Subjects:
organizational justice
emotional intelligence
public services.
Online Access:https://ijmmu.com/index.php/ijmmu/article/view/1494

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