Problems of the consumer rights protection in education: Topical issues

• Main Author: Zivarts J.
• Format: Article
• Language: English
• Published: EDP Sciences 2014-01-01
• Series: SHS Web of Conferences
• Online Access: http://dx.doi.org/10.1051/shsconf/20141000053

Several issues are absorbed in practice and research of law applying, concerning the protection of consumers in “traditional” business and services. But issues concerning customer protection in specific fields of individual and legal persons-education, health, science are not investigated and therefore create difficulties in practice. The aim of the paper is to study theoretical and practical issues concerning customer protection in education in Latvia with an emphasis on gaps of consumer protection regulatory. Overall, it should be noted, protection of consumer rights in education in Latvia is difficult under the present circumstances. This is followed by uncontrollable quality. Leaving aside the guarantees of service also stimulates violence of consumer rights. The partition between administrative regulation and civil regulation, concerning protection of consumer rights in education, is required. It will be the base for partition of both law enforcement and the courts, encouraging the customer, society and its member's confidence in the education system. It also will guarantee the quality of education and justice. It also describes the nature of consumer protection in Republic of Latvia. In addition, modernization of Consumer Rights Protection Law with specific regulations concerning protection of consumer rights in education is needed.