Support Services at Spanish and U.S. Institutions: A Driver for International Student Satisfaction

Many institutions of higher education are promoting campus internationalization as a core principle through international student mobility and, as a result, have expanded rapidly in enrollment. To effectively serve this growing population, many campuses have had to strengthen their student support s...

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Bibliographic Details
Main Authors: Adriana Perez- Encinas, Ravichandran Ammigan
Format: Article
Language:English
Published: Journal of International Students 2016-10-01
Series:Journal of International Students
Subjects:
Online Access:http://ojed.org/index.php/jis/article/view/330
Description
Summary:Many institutions of higher education are promoting campus internationalization as a core principle through international student mobility and, as a result, have expanded rapidly in enrollment. To effectively serve this growing population, many campuses have had to strengthen their student support services. However, while many have welldeveloped programs for students in general, not all services are designed to specifically cover the needs of international students. The purpose of this paper is to provide an overview on research conducted on the topic of international student satisfaction with university support services as a means to ensure a positive student experience. It also provides a new research approach for comparing how support services for international students are structured at Spanish and U.S. institutions.
ISSN:2162-3104
2166-3750