Are personas done? Evaluating their usefulness in the age of digital analytics

In this critique, we conceptually examine the use of personas in an age of availability of large-scale online analytics data. Based on the criticism and benefits outlined in prior work, we formulate the major arguments for and against the use of personas, analyze these arguments, and demonstrate are...

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Bibliographic Details
Main Authors: Joni Salminen, Bernard J. Jansen, Jisun An, Haewoon Kwak, Soon-gyo Jung
Format: Article
Language:English
Published: Deakin University 2018-11-01
Series:Persona Studies
Subjects:
Online Access:https://ojs.deakin.edu.au/index.php/ps/article/view/737