Globalization, quality and systems thinking: integrating global quality Management and a systems view

A global approach towards quality management highlights the need for constructing a new body of knowledge that views the field of global quality from a systems perspective.The current article presents the results of an ongoing research based on quantitative and qualitative studies. The qualitative s...

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Bibliographic Details
Main Authors: Aviva Bashan, Sigal Kordova
Format: Article
Language:English
Published: Elsevier 2021-02-01
Series:Heliyon
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2405844021002668