How does a salesperson improve their performance? The importance role of customer smart response capability
A salesperson is the part of a company who will always meet its customers. A salesperson should have the capability of responding to the customers. This research aims at examining the importance of the salesperson’s customer smart response capability for the insurance industry in Indonesia. The resp...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
Universitas Gadjah Mada
2019-08-01
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Series: | Gadjah Mada International Journal of Business |
Subjects: | |
Online Access: | https://jurnal.ugm.ac.id/gamaijb/article/view/35263 |