Factors affecting pharmacy engagement and pharmacy customer devotion in community pharmacy: A structural equation modeling approach
Background: The concept of customer engagement and devotion has been applied in various service businesses to keep the customers with business However, a limited number of studies were performed to examine the context of customer engagement and devotion in pharmacy business which focus on the impact...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
Centro de Investigaciones y Publicaciones Farmaceuticas
2017-09-01
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Series: | Pharmacy Practice |
Subjects: | |
Online Access: | https://www.pharmacypractice.org/journal/index.php/pp/article/view/999/529 |