Determining the Quality of Hotel Services in Mamaia Resort
The quality of services can give the hotel industry a great chance to create competitive differences for organizations, being considered an essential, significant concept and a critical success factor in this industry. The quality of the services offered by a hotel is determined primarily by the sat...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
Ovidius University Press
2020-01-01
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Series: | Ovidius University Annals: Economic Sciences Series |
Subjects: | |
Online Access: | https://stec.univ-ovidius.ro/html/anale/RO/wp-content/uploads/2021/03/Section%202/11.pdf |