Analisis Kualitas Pelayanan, Kepercayaan dan Nilai Terhadap Kepuasan Peserta Didik Pada Lembaga Pendidikan dan Keterampilan (LPK) di Banjarmasin. (Studi pada LPK Kharisma, LP3I dan Borneo Training Center)
The evaluation on service quality can develop trust and positive perspective on value to give satisfaction to the customers. The purpose of this study was determine and analyze the influence of service quality factor, trust factor, value factor on satisfaction. How the influence of service quality...
Main Authors: | , |
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Format: | Article |
Language: | Indonesian |
Published: |
Universitas Lambung Mangkurat
2016-08-01
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Series: | JWM: Jurnal Wawasan Manajemen |
Online Access: | http://jwm.ulm.ac.id/id/index.php/jwm/article/view/57 |