Foreign Government Social Media:Research Status, Hot Topics and Evolution Trend

• Main Authors: Liu Huan, Song Miao
• Format: Article
• Language: zho
• Published: LIS Press 2020-12-01
• Series: Zhishi guanli luntan
• Subjects: government social media
• Online Access: http://kmf.ac.cn/p/229/

[Purpose/significance] Realizing the panoramic cognition of foreign government social media is helpful to promote the development of domestic government social media research and governance practice. [Method/process] Based on Web of Science core database (2000-2020), this paper applied the bibliometric method and the visualized knowledge network analysis tool Cite Space V to make a quantitative analysis of foreign government social media knowledge base, hot topic and evolution trend. [Result/conclusion] The hot topics are shown as follows: the knowledge base of research on foreign government social, mainly including the determinants of the adoption of government social media (learning best practice, competition, leadership authorization, public pressure, etc.) and the use strategies (push tactics, pull tactics, network tactics, etc.); the effectiveness of the government’s using of social media (government transparency, government trust, public participation, government innovation); problems, opportunities and challenges of government social media (information security, digital divide, low government trust, etc.). Evolution trend: government social media has achieved a great leap from the development of e-government to citizen participation. Finally, based on the study of foreign government social media, the enlightenment of domestic government social media research was given.