The current state of measuring return on investment in user experience design

The current state of measuring return on investment in user experience design

Incorporating user experience (UX) design into system development processes can give an organisation competitive advantage over its rivals. Embedding UX design into system development processes requires investment in skilled professionals, who in turn follow a methodical process to make UX design an...

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Bibliographic Details
Main Authors:	Trevor Chawana, Funmi Adebesin
Format:	Article
Language:	English
Published:	South African Institute of Computer Scientists and Information Technologists 2021-07-01
Series:	South African Computer Journal
Online Access:	https://sacj.cs.uct.ac.za/index.php/sacj/article/view/950

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