A survey of service quality of the educational centers in Tabriz using servqual model and ranking educational centers using Analytic hierarchy Process
The main purpose in this study is to determine the gaps between students’ expectations and perceptions in higher education centers, in Tabriz (Islamic Azad University, Industrial Management Organization, Alghadir Non-profit Higher education Institution, Aras Non-profit Higher education Institution)....
| Main Authors: | , |
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| Format: | Article |
| Language: | fas |
| Published: |
Islamic Azad University, Tabriz Branch
2009-03-01
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| Series: | آموزش و ارزشیابی |
| Subjects: | |
| Online Access: | http://jinev.iaut.ac.ir/article_521579_437c0fdbdcb085ba947724e3718dfe13.pdf |