Trust in Management under Post-bureaucratic Conditions: The Case of Finnish Civil Servants
The Finnish state administration has recently undergone a wave of reforms towards decentralized decision-making and increased flexibility in organizing work. Traditional bureaucracy, however, has its virtues. Based on a survey and qualitative interview material, the results presented in this paper...
| Main Authors: | , |
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| Format: | Article |
| Language: | Catalan |
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Universitat Rovira i Virgili
2013-12-01
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| Series: | Revista Internacional de Organizaciones |
| Online Access: | https://www.revista-rio.org/index.php/revista_rio/article/view/140 |
| Summary: | The Finnish state administration has recently undergone a wave of reforms towards decentralized decision-making and increased flexibility in organizing work. Traditional bureaucracy, however, has its virtues. Based on a survey and qualitative interview material, the results presented in this paper indicate that many characteristics of bureaucracy, such as well-defined work roles and hierarchical control, facilitate trust among employees. In contrast, the current post-bureaucratic model of organizing work may increase insecurity and decrease trust.
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| ISSN: | 2013-570X 1886-4171 |