REVALUETION AND IMPROVEMENT OF NONWONEN BENEFACTION PROCESS ON THE CUSTOMER CLAIN
This study searches to understand of the process involved in product elaboration and propose improvements to satisfy the customers. From the analysis of quality management system pointers, the main problems which need preventive/corrective actions were identified, among them, the high rate of compla...
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| Format: | Article |
| Language: | English |
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Universidade Federal de Santa Catarina
2006-06-01
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| Series: | Revista Produção Online |
| Online Access: | http://producaoonline.org.br/rpo/article/view/290 |