Critical success factors in the implementation of six sigma program: a systematic review of quantitative research
The aim of this paper is to review the literature on Six Sigma, identifying critical success factors. For this, the authors developed a theoretical framework to assist the statistical analysis. We searched articles in ISI Web of Knowledge, using the words "Six Sigma" and "Quality"...
Main Authors: | , , , |
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Format: | Article |
Language: | English |
Published: |
Universidade Federal de Santa Catarina
2014-05-01
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Series: | Revista Produção Online |
Subjects: | |
Online Access: | http://producaoonline.org.br/rpo/article/view/1348 |