Critical success factors in the implementation of six sigma program: a systematic review of quantitative research

The aim of this paper is to review the literature on Six Sigma, identifying critical success factors. For this, the authors developed a theoretical framework to assist the statistical analysis. We searched articles in ISI Web of Knowledge, using the words "Six Sigma" and "Quality"...

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Bibliographic Details
Main Authors: Daniela Santana Lambert Marzagão, Ana Paula Vilas Boas Viveiros Lopes, Maria Aparecida Gouvêa, Marly Monteiro de Carvalho
Format: Article
Language:English
Published: Universidade Federal de Santa Catarina 2014-05-01
Series:Revista Produção Online
Subjects:
Online Access:http://producaoonline.org.br/rpo/article/view/1348