Development of a valid and reliable software customization model for SaaS quality through iterative method: perspectives from academia

Despite the benefits of standardization, the customization of Software as a Service (SaaS) application is also essential because of the many unique requirements of customers. This study, therefore, focuses on the development of a valid and reliable software customization model for SaaS quality that...

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Bibliographic Details
Main Authors: Abdulrazzaq Qasem Ali, Abu Bakar Md Sultan, Abdul Azim Abd Ghani, Hazura Zulzalil
Format: Article
Language:English
Published: PeerJ Inc. 2020-09-01
Series:PeerJ Computer Science
Subjects:
Online Access:https://peerj.com/articles/cs-294.pdf