Persepsi Mahasiswa Terhadap Komunikasi non Verbal Perpustakaan STIKES Aisyiyah Yogyakarta

• Main Author: Irkhamiyati Irkhamiyati
• Format: Article
• Language: English
• Published: Universitas Gadjah Mada 2015-11-01
• Series: Berkala Ilmu Perpustakaan dan Informasi
• Subjects: Perception; Non Verbal Communication; Librarians; STIKES Aisyiyah Yogyakarta
• Online Access: https://jurnal.ugm.ac.id/bip/article/view/7743

Developments in information technology have an impact on librarian non-verbal communication in providing their library services. Many verbal communication is not effective because the communicator does not use non-verbal communication well. It also occurs in STIKES Aisyiyah Yogyakarta , which encourages authors to conduct research deskripstif . Sampling was done randomly , by 10.5 % from 2471 people, which is 260 students. Caputo opinion is used to determine the perceptions of students in non-verbal communication can be shown with five things, namely : 1. Facial expressions and eye contact when communicating , 2. Expressions hand, 3. Expressions position, 4. Voice expression, and 5. Expressions physical appearance. The results showed that students' perceptions of librarian non-verbal communication in STIKES Aisyiyah Yogyakarta is " not good", indicated by the value of 2.98 (scale 1-4), so it needs to be an effort to improve it.