Training and Development: Communication and the Multigenerational Workplace

• Main Author: Michael G. Strawser
• Format: Article
• Language: English
• Published: Central States Communication Association 2021-10-01
• Series: Journal of Communication Pedagogy
• Subjects: instructional communication; training and development; generational differences; multigenerational workplace; millenials; organizational communication
• Online Access: https://scholarworks.wmich.edu/jcp/vol4/iss1/8/
• ISSN: 2640-4524; 2578-2568

Communication practitioners, especially those who facilitate training and development workshops, should focus on generational differences as a subset of their communication training efforts. This article positions the multigenerational workplace and generational differences as a relevant topic for communication trainers and provides cursory information related to different generations. Ultimately, 10 best practices to address generational differences in business contexts are discussed.