Summary: | The Covid-19 emergency involved a reorganisation within the local facilities for fragile people, such as the homeless. Both the facilities – which were only designed for overnight use – and the operators found themselves reorganising their activities and accommodating people in a completely innovative way. This led to many challenges in daily life, which have been overcome and seen as opportunities for renewal thanks to networking, in which the psychologist volunteers of the “listening service” – mobilised by the Associazione Psicologi per i Popoli - Trentino ODV in agreement with the Protezione Civile di Trento, within the Servizio Politiche Sociali’s project “#Resta a casa, passo io” – have also been involved. This work involved some reflection, which resulted in a vademecum for operators who dealt with the homeless during the lockdown period.
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