A Knowledge Management Approach to Citizen Relationship Management in E-Government Context

A Knowledge Management Approach to Citizen Relationship Management in E-Government Context

Bibliographic Details
Main Authors: Norshidah Mohamed, Nor Shahriza Abdul Karim, Mohamed Jalaldeen Mohamed Razi
Format: Article
Language:English
Published: Social Sciences Research Society 2013-01-01
Series:International Journal of eBusiness and eGovernment Studies
Online Access:http://www.sobiad.org/eJOURNALS/journal_IJEBEG/arhieves/2013_1/Norshidah-Mohamed1.pdf
Description
Summary:A Knowledge Management Approach to Citizen Relationship Management in E-Government Context
ISSN:2146-0744
2146-0744