Optimizing Public Service Through E-Government Services (The Case of Public Service in South Jakarta Municipality)

• Main Authors: FLORENTINA WULANDARI, YULI ANSHORI
• Format: Article
• Language: English
• Published: Universitas Muhammadiyah Yogyakarta 2012-08-01
• Series: Jurnal Studi Pemerintahan
• Online Access: https://journal.umy.ac.id/index.php/jsp/article/view/143

The development of information technology and public administration paradigms that<br />emphasize services for the benefit of society has affected the strategic efforts of e-Gov in Indonesia. For<br />that, there is a need to create qualified, competitive, effective and efficient of the public services.<br />Indonesia’s E-Gov Policy has been applying principles of good governance and information technology<br />to serve and interact with the community. Some local governments, including South Jakarta<br />Municipality has been implementing e-Gov to optimize public service. e-Gov in South Jakarta<br />Municipality is reflected on the implementation of a management information technology to improve<br />services to the community by creating a web site, namely http://selatan.jakarta.go.id/. The information<br />presented in South Jakarta Municipality website includes tourism, local regulations, and other<br />information of Municipality of South Jakarta.