Valuation of the satisfaction of patients admitted to the Otorhinolaryngology using the SERVQHOS questionnaire

Objective: To evaluate the satisfaction of patients, as a measure of the quality of care. Material and methods: Study carried out from February to August 2017. All the hospitalized patients (187) were given at the time of discharge an anonymous and voluntary questionnaire, based on the SERVQHOS mode...

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Bibliographic Details
Main Authors: Estela PISÓN-CÁRCAMO, Pedro DÍAZ DE CERIO-CANDUELA
Format: Article
Language:Spanish
Published: Ediciones Universidad de Salamanca 2019-04-01
Series:Revista ORL
Subjects:
Online Access:https://revistas.usal.es/index.php/2444-7986/article/view/19038