Exploring the Pattern of Internal Communication in Total Quality Management Implementation in Manufacturing Companies

Exploring the Pattern of Internal Communication in Total Quality Management Implementation in Manufacturing Companies

Communication is an important aspect of organizational dynamic process and it is irrefutable one of the critical success factors of the Total Quality Management (TQM) implementation. Although there are increasing awareness concerning the importance of internal organizational communication, knowledge...

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Bibliographic Details
Main Authors: Samsudin Sharina, Jalil Nor Hayati Mohd, Ibrahim Marzura
Format: Article
Language:English
Published: EDP Sciences 2017-01-01
Series:SHS Web of Conferences
Online Access:https://doi.org/10.1051/shsconf/20173300078

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