Consumer behavior and customer relationship management in mental health services
Mental health services are perceived differently in different socio-cultural settings. The connotations accorded to mental health, especially in terms of need awareness and evaluation of alternatives, vary from culture to culture. Understanding these differences is critical to attract and retain pat...
| Main Authors: | , |
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| Format: | Article |
| Language: | Russian |
| Published: |
Ural State University of Economics
2020-07-01
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| Series: | Управленец |
| Subjects: | |
| Online Access: | http://upravlenets.usue.ru/ru/-2020/652 |