Factors Affecting the Cloud ERP: A Case Study of Learning Resources Department at Jordanian Education Ministry

• Main Authors: Hasan Alhanatleh, Murat Akkaya
• Format: Article
• Language: Arabic
• Published: faculty of Economics, Commercial and Management Sciences 2020-09-01
• Series: مجلة بحوث الإدارة والاقتصاد
• Subjects: cloud erp; cloud e-lerrec; tam model; managerial decision support; technology factor; employee factor; perceived usefulness; perceived ease of use
• Online Access: https://mer-j.com/merj/index.php/merj/article/view/128

Enterprise resource planning (ERP) systems have been used by organizations for a years, whereas, Cloud ERP systems gained audience few years ago both from practitioners and academicians. As such there is a migration from the traditional ERP to Cloud ERP system, and employees in most organizations are accustomed to the traditional ERP system. In order to improve the efficiency and effectiveness of Cloud ERP system use in the operation stage. Organizations need to research the factors that have impact on users’ satisfaction and managerial decision making. There is a great deal of prior studies that measured users' adoption of ERP systems using a technological acceptance model (TAM). Thus, this study also utilized TAM model in examining the factors that influence users’ adoption of Cloud ERP systems. To get maximum value of the validity and reliability of the findings, the study was conducted in two folds which are pre- implementation and post-implementation. In addition to, a structural equation modeling was employed to reach the findings. Finally, the study identified technology factor, employee factor, perceived usefulness and perceived ease of use as important variables for affecting Cloud ERP adoption; and as important antecedents influencing managerial decision making. This study comes to be the first study to employ TAM model in Cloud ERP area in two waves: pre-post implementation phases. Interestingly, the relationships between the variables in pre and post-implementation do not differ significantly. JEL Code: M15.