Business Intelligence solution and decision marking support in management accounting

• Main Authors: Nguyễn Thị Thu Phương, Hồ Trung Thành
• Format: Article
• Language: English
• Published: HO CHI MINH CITY OPEN UNIVERSITY JOURNAL OF SCIENCE 2020-07-01
• Series: Tạp chí Khoa học Đại học Mở Thành phố Hồ Chí Minh - Khoa học Xã hội
• Subjects: chỉ số đo lường hiệu suất; hệ quản trị thông minh; kế toán quản trị; ra quyết định
• Online Access: https://journalofscience.ou.edu.vn/index.php/soci-vi/article/view/603
• ISSN: 2734-9349; 2734-9616

Recent advancements in information technology have been promoting development in various fields. Many researchers and executives consider technology, data and analysis method as a transforming force in business (Pall & Ogan, 2018) and a Business Intelligence solution (BI). BI refers to technologies, business processes, and skills needed to gather, analyse data, and convert raw data into insights (Rick, 2017). Therefore, many organizations currently adopt this approach to management and decision-making. Based on this, this study continuously opens a new interdisciplinary field of research related to management accounting and information technology systems. The study aims to propose models and solutions for BI systems and decision-making in management accounting integrated with BI solutions. The study model and proposal solutions are brought into a specific experimental case study through collecting data and analyzing KPIs for the performance of projects 1 & 2 at GS Company during the period of nearly 10 years-from October 2011 to May 2020. The analysis results are visualized within Dashboards (intelligent statements) helping managers make the decision quickly and effectively.