The development of shared values: Impact on employee behaviour and on customer perception of service
Diversity of employees in the workforce is increasingly becoming a feature of South African business. Current debate in South Africa has concerned the marginalisation of groups of employees who, historically, have never been part of establishing existing corporate cultures, and accordingly, it has b...
Main Authors: | Adèle Thomas, Robyn Doak |
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Format: | Article |
Language: | English |
Published: |
AOSIS
2000-03-01
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Series: | South African Journal of Business Management |
Online Access: | https://sajbm.org/index.php/sajbm/article/view/731 |
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