| Summary: | Data Driven Decision Support Systems are mature technologies whose effectiveness in business and management seem to be well established and uncontroversial. Under the circumstances of increased competition between universities in their attempt to better position themselves on the market of educational services, a Data Driven Decision Support System could become a powerful instrument meant to enhance all the decisions that target various aspects of the educational process. This paper is a case study conducted in a Romanian university, presenting the development of such a system, emphasizing the analytical capabilities related to student results at exams, as this topic is of interest for the users of the system.
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