SERVICE QUALITY IMPROVEMENT ON WAREHOUSE-STORE TRANSPORTATION IN A RETAIL FOOD COMPANY
This project was developed in a food retail company with a complex distribution system, with several distribution centres located in Portugal, different temperature requirements for their products and different dimension store formats. The aim of the work was to analyze procedures to increase the se...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia
2020-06-01
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| Series: | International Journal for Quality Research |
| Subjects: | |
| Online Access: | http://www.ijqr.net/journal/v14-n2/18.pdf |