Inquiry about key dimensions of service qualities and guests satisfaction in restaurants

A lot of marketing experts in catering, restaurants especially, have recently been preoccupied by measuring the service quality. Business in competitive and turbulent surrounding requires that restaurants continually improve their products, which is based on guests specific demands and wishes. Compr...

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Bibliographic Details
Main Authors: Dimitrovski Darko D., Topalović Snežana
Format: Article
Language:English
Published: Srpsko udruženje za marketing 2013-01-01
Series:Marketing (Beograd. 1991)
Subjects:
Online Access:http://scindeks-clanci.ceon.rs/data/pdf/0354-3471/2013/0354-34711303221D.pdf