Estimation of quality of experience (QoE) in e-Health ecosystems

This article proposes a framework to design and implement e- Health interventions in a comprehensive manner. We draw on complexity science to study the interplay of the ecosystem, the behavior and interactions among its agents. We provide a platform to estimate the Quality of Experience (QoE) to ass...

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Bibliographic Details
Main Authors: Veronica Alexandra Rojas-Mendizabal, Arturo Serrano-Santoyo, Roberto Conte-Galvan, Salvador Villarreal-Reyes, Raul Rivera-Rodriguez
Format: Article
Language:English
Published: Universidad Nacional de Colombia 2017-05-01
Series:Ingeniería e Investigación
Subjects:
QoE
QoS
Online Access:https://revistas.unal.edu.co/index.php/ingeinv/article/view/57664
Description
Summary:This article proposes a framework to design and implement e- Health interventions in a comprehensive manner. We draw on complexity science to study the interplay of the ecosystem, the behavior and interactions among its agents. We provide a platform to estimate the Quality of Experience (QoE) to assess the relationship between technology and human factors involved in e-Health projects. Our aim is to estimate QoE in e-Health ecosystems from the perspective of complexity by adopting a methodology that uses fuzzy logic to study the behavior of the ecosystem’s agents. We apply the proposed framework to a remote diagnosis case by means of an ultrasound probe through a satellite link. Despite the ambiguities for determining QoE, the experiment demonstrates the applicability of the framework and allows to stressing the importance of human factors in the implementation of e-Health projects.
ISSN:0120-5609
2248-8723