Telephone Emergency Service 142 (TelefonSeelsorge) during the COVID-19 Pandemic–Cross-Sectional Survey among Counselors in Austria

Telephone Emergency Service 142 (TelefonSeelsorge) during the COVID-19 Pandemic–Cross-Sectional Survey among Counselors in Austria

Telephone emergency services play an important role in providing low-threshold, anonymous crisis intervention free of cost. The current study aims to examine the mental well-being and perceived stress level of counselors as well as the main topics of helpline callers during the COVID-19 pandemic in...

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Bibliographic Details
Main Authors: Elke Humer, Christoph Pieh, Thomas Probst, Ida-Maria Kisler, Wolfgang Schimböck, Petra Schadenhofer
Format: Article
Language:English
Published: MDPI AG 2021-02-01
Series:International Journal of Environmental Research and Public Health
Subjects:
COVID-19
counseling
helpline
loneliness
stress
volunteers
Online Access:https://www.mdpi.com/1660-4601/18/5/2228

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