Investigating the Effect of Ambiguity Role on the Relationship between Conflict Management Style and Exhaustion in Public Accountant

• Main Authors: mohammad vahdani, abouzar zahmatkesh
• Format: Article
• Language: English
• Published: Payame Noor University 2020-02-01
• Series: حسابداری دولتی
• Subjects: exhaustion; conflict management; role stressors; ambiguity role; public accountant
• Online Access: http://gaa.journals.pnu.ac.ir/article_7163_c4edc4278eca1e355af25f62bf1fd3e6.pdf
• ISSN: 2423-4613; 2645-498X

The aim of this research is to investigate the effect of the conflict management style (cooperation, dominance and avoidance) and the stress factor of the role ambiguity on exhaustion of public accountants (at the expert level). The study population consisted of all public sector accounting (at the expert level) Including governmental agencies, municipalities and organizations subset of the judiciary, such as Document Registration Office, etc. in the whole country.. The required data through questionnaires electronically collected and 390 of the Public Sector Accounting as statistical samples have to be answered. The Smart PLS 3 software has been use used to analyze the data. The results show that the stress factor of ambiguity has a positive and significant effect on the exhaustion of public accountants. The collaborative style has a negative and significant relationship with job exhaustion and, despite the mediating role, the role of the ambiguity role continues to be negative and sympathetic. Avoidance management style has a positive and significant relationship with job exhaustion of public sector accountants, while role ambiguity had a positive and meaningful effect on the relationship. But the avoidance style through ambiguity does not play a long-term impact on the job exhaustion of public accountants.