Managers’ listening skills, feedback skills and ability to deal with interference: A subordinate perspective
Orientation: Active listening is the single most important contributor to effective communication by managers; however, this is the skill they seem to struggle with the most. Other important skills for effective communication include feedback and the ability to deal with interference. Research purp...
Main Authors: | Mpumelelo Longweni, Japie Kroon |
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Format: | Article |
Language: | English |
Published: |
AOSIS
2018-06-01
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Series: | Acta Commercii |
Subjects: | |
Online Access: | https://actacommercii.co.za/index.php/acta/article/view/533 |
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