Managers’ listening skills, feedback skills and ability to deal with interference: A subordinate perspective

Orientation: Active listening is the single most important contributor to effective communication by managers; however, this is the skill they seem to struggle with the most. Other important skills for effective communication include feedback and the ability to deal with interference. Research purp...

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Bibliographic Details
Main Authors: Mpumelelo Longweni, Japie Kroon
Format: Article
Language:English
Published: AOSIS 2018-06-01
Series:Acta Commercii
Subjects:
Online Access:https://actacommercii.co.za/index.php/acta/article/view/533

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