The Effect of “Communication Skills Course” Given to Faculty of Medicine on Face Recognition Test

Successful physician-patient communication is very important in diagnosis and treatment processes. Understanding the facial reflections of emotions will contribute positively to this communication. To be able to manage doctor-patient communication well and to provide a good health care service, we t...

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Bibliographic Details
Main Authors: Mehmet ÜZEL, Zennure ADIGÜZEL ŞAHİN, Selman DEMİRCİ, Gözde GÜLTEKİN, Özlem Serpil ÇAKMAKKAYA, Fatma Güler KAHRAMAN YILDIRIM
Format: Article
Language:English
Published: Bülent Ecevit University 2019-12-01
Series:Yükseköğretim ve Bilim Dergisi
Subjects:
Online Access:http://higheredu-sci.beun.edu.tr/pdf.php3?id=1904
Description
Summary:Successful physician-patient communication is very important in diagnosis and treatment processes. Understanding the facial reflections of emotions will contribute positively to this communication. To be able to manage doctor-patient communication well and to provide a good health care service, we think that medical faculty students and other health department students should be given communication skills training in their education life. The Facial Emotion Recognition Test was applied to 211 second grade students at Istanbul University- Cerrahpaşa, Cerrahpaşa Medical Faculty before and after communication skills lesson. Before the test, seven different emotional face expressions (happy, surprised, fearful, sad, angry, disgusted and neutral) were introduced and 49 photos with facial expressions from different people were showed to each participant. Participants were asked to recognize facial emotion expressions. Pre-lesson, the highest mean accuracy rate of recognized facial emotion was “happy” while the lowest was “fear”. The participants recognized “sad” and “fearful” emotions more accurately after the lesson. “Sad” and “fearful” emotions give information about some feelings of the patient. And being able to understand these feelings by the physicians make a good background for a good physician-doctor communication. Therefore, it is important to get communication skills training in terms of health care. Taking this education as a student can be quite effective.
ISSN:2146-5959
2146-5967