TECHNOLOGICAL DIFFERENCES BWTWEEN CRM AND ECRM

TECHNOLOGICAL DIFFERENCES BWTWEEN CRM AND ECRM

Bibliographic Details
Main Authors:	Satish Chandra, Ted Strickland
Format:	Article
Language:	English
Published:	IACIS 2004-01-01
Series:	Issues in Information Systems
Online Access:	http://iacis.org/iis/2004/ChandraStrickland.pdf

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