Suporte à decisão para modelo de maturidade de processo utilizando lógica fuzzy a partir da perspectiva do ciclo PDCA
This article presents a model for assessing the level of maturity of processes, taking into account an overview of the management of the needs (of the processes) in the perspective of the plan-do-check-act (PDCA) cycle, using fuzzy logic (in which the same value of a single variable could be associa...
| Main Authors: | , , |
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| Format: | Article |
| Language: | Portuguese |
| Published: |
Universidade Nove de Julho
2016-01-01
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| Series: | Exacta |
| Online Access: | http://www.redalyc.org/articulo.oa?id=81046356009 |