Auto Defect Detection Using Customer Reviews for Product Recall Insurance Analysis
The challenge for Product Recall Insurance companies and their policyholders to manually explore their customer product’s defects from online customer reviews (OCR) delays product risk analysis and product recall recovery processes. In today's product life cycle, product recall events happen al...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Frontiers Media S.A.
2021-06-01
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| Series: | Frontiers in Applied Mathematics and Statistics |
| Subjects: | |
| Online Access: | https://www.frontiersin.org/articles/10.3389/fams.2021.632847/full |