Ações Coletivas e Tecnologia da Informação: Efeitos Indutores à Configuração dos Coletivos Inteligentes
Communities of Practice (CoP) are appropriate settings for the emergence of intelligent collective spaces that are meant for interaction contexts. The case shown in this study exemplifies how the National Council of Internet Service Provider Entities (CONAPSI) has similar aspects to a CoP. This...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Associação Nacional de Pós-Graduação e Pesquisa em Administração (ANPAD)
2014-07-01
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| Series: | RAC: Revista de Administração Contemporânea |
| Subjects: | |
| Online Access: | http://www.anpad.org.br/periodicos/arq_pdf/a_1485.pdf |
| Summary: | Communities of Practice (CoP) are appropriate settings for the emergence of intelligent collective spaces that are
meant for interaction contexts. The case shown in this study exemplifies how the National Council of Internet
Service Provider Entities (CONAPSI) has similar aspects to a CoP. This soon found a guiding purpose of analyzing
how collective actions supported by information technology are characterized as inducing CoPs to become
intelligent collectives. To support the case study, the theoretical foundation included definitions and characteristics
of communities of practice, intelligent communities and information technologies that support groups. Research
consisted of conducting document analysis of online discussion threads, treated with descriptive statistics, and
interviews with Council representatives, interpreted using content analysis. Results demonstrate that the use of
electronic discussion drives the emergence of virtual living spaces and consequently intelligent virtual
communities. |
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| ISSN: | 1415-6555 1982-7849 |